Messaging Terms and Conditions

These Messaging Terms and Conditions explain how The Vitality Nexus uses your phone number and how you consent to receive text messages and other electronic communications from us. By providing your phone number to The Vitality Nexus and opting in to receive messages, you agree to these terms.

1. Program Description

The Vitality Nexus may send you text messages that can include

  • Order updates and account notifications
  • Customer support messages
  • Promotional offers discounts and special campaigns
  • Cart reminders and product announcements

2. Consent to Receive Messages

By entering your phone number at checkout on our website, in a form on our website, in a popup, in your account settings, or by otherwise requesting that we send messages to your phone, you are giving your clear consent to receive recurring text messages from The Vitality Nexus at the phone number you provided.

Your consent is not a condition of any purchase. You can still make a purchase fromThe Vitality Nexus without agreeing to receive marketing text messages.

3. Message Frequency

Message frequency will vary. In general you can expect up to 4 to 8 messages per month for marketing and promotions, plus additional messages that relate to your orders or account such as order confirmations and shipment updates.

4. Message and Data Rates

Message and data rates may apply to any messages that we send to you or that you send to us. Your mobile carrier may charge you for text messages, including roaming and data charges. You are responsible for any charges from your mobile carrier that result from text messages between you and The Vitality Nexus.

5. How to Opt Out

You can opt out of receiving marketing text messages from The Vitality Nexus at any time by replying STOP to any message you receive from us. After you send STOP we will send you a confirmation message to confirm that you have been unsubscribed. After this you will no longer receive marketing text messages from us at that phone number.

You can also contact us using the information in the Contact section below and ask to be removed from our messaging program.

Please note that even if you opt out of marketing messages, we may still send you transactional messages that are necessary to complete your orders or manage your account, such as order confirmations, shipping updates, or password reset messages.

6. Help and Support

If you need help with our messaging program, reply HELP to any message or contact us directly

7. Privacy and Data Use

We use your phone number and any related data in line with our Privacy Policy. This includes how we collect, use, store, share, and protect your personal information.

Key points about how we handle your phone number and messaging data

  • We collect your phone number when you provide it to us such as at checkout, in a form, or when you sign up for texts
  • We use your phone number to send you messages described in these terms
  • We may share your phone number with trusted service providers that help us deliver messages and operate our business, such as messaging platforms and carriers
  • We do not sell your phone number to third parties
  • We keep your data only as long as needed to provide our services, meet legal obligations, and resolve disputes

For full details, please review our Privacy Policy here View Privacy Policy

8. Your Rights and Choices

Depending on your location, you may have rights over your personal information such as the right to access, correct, delete, or limit use of your personal data. To exercise these rights, please contact us using the details in the Contact section.

You can also manage some preferences directly in your account settings on our website when available.

9. Eligible Users

Our messaging program is intended for individuals who are at least the age of majority in their place of residence. By opting in to our messaging program, you confirm that you are old enough to agree to these terms and that you are the owner or authorized user of the phone number you provide.

10. Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Delivery of messages depends on your network provider and connection.

11. Changes to These Terms

We may update these Messaging Terms and Conditions from time to time. If we make material changes, we will update the Effective Date at the bottom of this page and may provide additional notice as required by law such as on our website or within a message. Your continued use of our messaging program after changes are posted means you accept those changes.

12. Relationship to Other Policies

These Messaging Terms and Conditions are part of and subject to our other policies including our Terms of Service and Privacy Policy. You can review those documents here

13. Contact Information

If you have any questions about these Messaging Terms and Conditions or about our use of your phone number, please contact us

Effective date 11-25-2025